The Impact of Procurement Planning on the Service Delivery in the Inspectorate of Government of Kampala, Uganda

Abraham Konneh

Department of Procurement and Marketing Kampala International University, Uganda

ABSTRACT

The study examines the relevance of procurement planning and service delivery in the government inspectorate. The study revealed a strong correlation between the two variables, procurement planning and service delivery. In this light, the study calls for the Inspectorate of Government to use an automated means of procurement, which is electronic procurement, and this will greatly reduce expenses and increase cost savings in the process. More so, to continuously improve the system and identify loopholes in the evaluation process, the Inspectorate of Government must evaluate the procurement process. This should comprise several components of bench-making to ensure that the institution remains competitive. Furthermore, the Inspectorate of Government should train and educate all employees with procurement skills so that they are aware of any loopholes in the process. Continuous education and training can enhance individuals’ ability to perform in this way, enabling them to make better decisions and adapt to change while increasing efficiency, quality, and productivity, among other things. Finally, the Government Inspectorate must implement efficient technology systems. The use state-of-the-art technology to strengthen the connections between procurement and supply. Only electronic data interchange (EDI) can achieve this. EDI allows for the electronic transfer of business documents between or within an institution, thus making transactions easier and quicker. EDI can also improve procurement productivity, reduce costs, and enhance external relationships.

Keywords: Government, Impact, Organizations, Procurement planning, Service delivery

CITE AS: Abraham Konneh (2024). The Impact of Procurement Planning on the Service Delivery in the Inspectorate of Government of Kampala, Uganda. RESEARCH INVENTION JOURNAL OF LAW, COMMUNICATION AND LANGUAGES 3(1):51-61.